- Data Controller
The Data Controller of the data collected from this website is EDUPLANET LANGUAGE CENTRE, with registered office in Via Cesare Paoletti, 18 – 00198 Rome (ITALY), VAT number: 11740221004, in the person of Laura Magno.
- Methods of Processing Personal Data
Personal data can be collected independently by the owner or through third parties.
Personal Data may be provided voluntarily by the User when using the Website, when filling out the contact form, subscribing to the newsletter, when communicating with the Owner via email, via Skype or WhatsApp telephone.
The optional, explicit and voluntary sending of e-mails through the contact forms or by means of the addresses indicated on this Website, entails the subsequent acquisition of the sender’s address, necessary to respond to requests, as well as any other Personal Data included in the e-mail. The consent to the provision of Data by the User is necessary to be inserted in the Data Controller’s database and for the purposes of establishing and correctly carrying out what is offered by the same to its Users, as well as to third parties for the fulfillment of the single activity requested. Failure to provide, therefore, prevents registration in the Data Controller’s databases, the completion of any contracts, as well as the execution of the same and any other possible activity. Therefore, failure by the User to provide some Personal Data may prevent this Website from providing its services. The User assumes responsibility for the Personal Data of third parties published or shared through this Website and guarantees to have the right to communicate or disseminate them, freeing the Owner from any liability to third parties. Specific summary information will be progressively reported or displayed on the pages of the Website set up for particular services on request.
- Communication and dissemination of data
In addition to the Data Controller, in some cases, they may have access to the Data:
a) categories of specially trained persons involved in the organization of the website (administrative, commercial, marketing, legal, system administrators);
b) external subjects (such as third party technical service providers, hosting providers, IT companies, communication agencies) also appointed as Data Processors by the Data Controller pursuant to the Italian ex art. 28 GDPR. The updated list of Managers, if appointed, can always be requested from the Data Controller;
c) public or private subjects who can access the Data in compliance with legal obligations;
d) subjects who perform ancillary and instrumental tasks with respect to the activity of the owner
e) Website Users who may view certain Public Profile Data both during the process of posting a product review;
f) external parties such as partners in the organization of initiatives and events promoted and / or sponsored by the Data Controller to whom the communication of the Data is necessary for organizational reasons.
- Place of processing
The Data are processed at the Data Controller’s operational headquarters. For more information, you can contact the Data Controller.
- Recipients of the Data and Transfer of Data Abroad
The Data may be processed by natural persons and / or legal entities operating on behalf of the Data Controller and by virtue of specific contractual obligations and based in EU member countries. Personal data will not be transferred to non-EU countries.
The Data may be disclosed to third parties to comply with legal obligations, to comply with orders from public authorities or to exercise a right of the Data Controller before the judicial authorities. The management of databases and the processing of data are related to the purposes of the processing and are carried out in compliance with the applicable legislation on data protection.
- Purpose of processing the collected data
User Data is collected to allow the Website to provide its services, as well as for the following purposes:
a. to fulfill the obligations arising from the contract stipulated between the User and the Owner for the sale of the services on the Website and to provide the information requested by the User. This treatment is mandatory for the execution of the contract of which the User is a party, for the execution of pre-contractual measures or to fulfill a legal obligation to which the Data Controller is subject;
b. to fulfill any type of obligation contemplated and envisaged by current laws, regulations, related regulations and commercial uses, in particular, in tax / fiscal matters. This treatment is mandatory to fulfill a legal obligation to which the Data Controller is subject;
c. to follow up on the specific requests addressed to the Data Controller by the User through the Website and (Contact Form, information request forms and the like) and for communications of an informative nature relating to the products of the same Data Controller, following the request for information via e-mail messages or filling out the contact form and other communication tools such as telephone, Skype or WhatsApp. This processing is optional and based on the User’s consent, however failure to communicate one or more Data will make it impossible to respond to the request for information and to use the services offered by the Owner;
d. for sending information and promotional and commercial offers through the newsletter service. This treatment is based on the consent freely expressed by the User;
e. for profiling activities for marketing purposes. This treatment is based on the consent freely expressed by the User;
f. to perform statistical analysis in pseudonymised form in order to analyze the User’s behavior, habits and propensity to consume to improve the products and services provided by the Owner as well as meet the User’s expectations. This treatment is based on the consent freely expressed by the User.
- Nature of the data processed and consequences of any refusal
The provision of data relating to navigation by Users, for the above purposes, depends on the degree of privacy that the User has enabled or disabled through their browser. In some cases, disabling may affect navigation on this Website. For certain modules of this Website, the provision of navigation data and / or the use of technical cookies is mandatory for the proper functioning of the Website. The provision of some Personal Data is in any case necessary for the structure of the Website and its procedures.
- Processing times
The Data are kept for the time necessary to process them in relation to the performance of the service requested by the User, or required by the Purposes described in this document.
¬ The data collected for purposes attributable to the legitimate interest of the owner will be retained until this interest is satisfied;
¬ The Data collected on the basis of the User’s consent may be kept until such consent is revoked;
¬ The data collected for fiscal / administrative obligations or contractual obligations will be kept for the time necessary to carry out the aforementioned purposes and in accordance with the provisions of the law, for a period not exceeding that dictated by civil law and in any case for a period not exceeding at 10 (ten) years;
¬ The data collected for marketing and profiling purposes will be kept for a period not exceeding 24 (twenty-four) months from the acquisition of consent;
The Data may be kept by the Data Controller for a longer period in compliance with legal obligations or by order of an authority.
The User can always request the interruption of the processing or the deletion of the data.
- Details on the processing of personal data
The Data is collected using the following services:
Address management and mailing
These services allow you to manage a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User. These services may also allow the collection of data relating to the date and time of the display of messages by the User, as well as to the User’s interaction with them, such as information on clicks on links inserted in messages.
By filling in the Contact Form with their Data, the User consents to their use to respond to requests for information, or for any other purpose indicated by the form header. Personal Data collected: Email, Name and Surname, telephone number.
WhatsApp (WhatsApp Ireland Limited)
Telegram (Telegram Messenger Inc.)
Messenger (Facebook Ireland Ltd.)
Newsletter and email marketing
By registering for the newsletter, the User’s email address is automatically added to a list of contacts to which email messages containing information, including commercial and promotional information, relating to this Website may be transmitted. The User’s email address could also be added to this list as a result of registering on this Site or after making a purchase. The User can choose at any time to unsubscribe from the newsletter by clicking on a specific button that he will find in the emails. After clicking on the delete button, the User Data will be deleted immediately from the “email marketing” software. Personal Data collected: Email and Name.
- Security measures adopted
This website has an SSL certificate and uses the HTTPS protocol to make sure the moment in which Personal Data are entered. With the use of this protocol, transactions and data that are transmitted on websites take place with maximum security and the content of the communication is not read or manipulated in any way by third parties.
The services contained in this section only allow the Data Controller to monitor and analyze traffic data and are used to keep track of User behavior.
Google Analytics (Google Ireland Limited)
Google Analytics is an analytics service provided by Google Ireland Limited. Google uses the Personal Data collected for the purpose of tracking and examining the use of this Website, compiling reports and sharing them with other services developed by Google. Google may use the Personal Data to contextualize and personalize the advertisements of its own advertising network. Google may also transfer this information to third parties where this is required by law or where such third parties process the aforementioned information on behalf of Google. The IP address anonymization function is active on this site. The IP address transmitted by the browser for purposes related to Google Analytics will not be incorporated into other data already held by Google.
Facebook pixel conversion tracking (Facebook Ireland Ltd.)
- Interaction with Social Networks
These services allow interaction with social networks or other external platforms directly from the pages of this Website. The interactions and information acquired from this Website are in any case subject to the User’s privacy settings relating to each social network. In the event that an interaction service with social networks is installed, it is possible that, even if the Users do not use the service, it collects traffic data relating to the pages in which it is installed.
Facebook (Facebook Ireland Ltd.)
LinkedIn (LinkedIn Ireland Unlimited Company)
Instagram (Facebook Ireland Ltd.)
- Content on external platforms
These services allow you to view content hosted on external platforms directly from the pages of this Website and interact with them.
In the event that a service of this type is installed, it is possible that, even if the Users do not use the service, it collects traffic data relating to the pages in which it is installed.
Youtube (Google Ireland Limited)
- Remarketing and Retargeting
Facebook Remarketing (Facebook Ireland Ltd)
Facebook Remarketing is a Remarketing and Behavioral Targeting service provided by Facebook, which connects the activity of this Website with the Facebook advertising network. This website uses the Facebook Pixel tool to measure conversions. Thanks to the Facebook Pixel it is possible to understand the actions that people perform on the Website. The data collected can be used for:
– make sure your ads are shown to the right people;
– create audience groups to target advertisements;
– take advantage of the additional advertising tools of the platform on which you advertise
- Further information on the treatment
More information in relation to the processing of Personal Data may be requested at any time from the Data Controller using the contact information.
- Exercise of the rights of the interested party
The interested party has the right to exercise the faculties provided for in Articles 7, 15-22 of the European Reg. 679/2016.
In particular, he has the right to withdraw his consent at any time and, upon simple request to the Data Controller, he may request access to Personal Data, receive the Personal Data provided to the Data Controller and, where possible, transmit them to another Data Controller without impediments (so-called portability), obtain updating, limitation of processing, rectification of data and cancellation of those processed in breach of current legislation. He has the right, for legitimate reasons, to oppose the processing of personal data concerning him and the processing for the purpose of sending advertising material, direct sales and for carrying out market research. He also has the right to lodge a complaint with the Privacy Guarantor as the supervisory authority for the protection of personal data. The interested party may exercise his rights by contacting the Data Controller by email at the address: firstname.lastname@example.org